Today was such a bummer. Mel and I initially made plans for a fancy brunch but just as I was about to leave home, it poured. And I don't mean just a light spring shower, it was a freak thunderstorm. The kind that leaves Sundae shivering in a corner. (Maybe I should just buy her a thundervest meant for timid dogs because it helps calm them.)
On a brighter note, my package arrived!
One of Darren's purchases arrived too and he had 2 boxes plus he has another package which hasn't been delivered yet so look who's the shopaholic now. His are all fitness stuff which's irrelevant to me because they're so boring yet expensive?!
Anyway, the point of this is to declare my undying love for American Eagle Outfitters (AEO). I don't get this much happiness shopping anywhere else. There's a story behind this particular purchase this month which I shall summarize.
1. When they emailed me a notification to say that my order has been shipped out, it didn't come with a tracking number and I was unable to check the status of my delivery process.
2. Decided to email them 3 days after the notification to ask about the tracking number. Received a reply within 12hrs (I♥AEO) saying they've a research team looking into it.
3. A couple hours later, they apologized and provided me with my tracking number (I♥AEO). I replied: Thank you so much for your help and prompt replies. This is why I shop at AE.com.
4. They freaking replied my email saying they're thrilled to hear that I enjoy shopping at AE.com and they've a commitment to high quality apparels and service, and that I'll continue to consider AEO as a destination store for my apparel needs. (I♥AEO)
I fell harder in love. I know it could just be a template answer but the effort taken to reply my enquiries and compliments promptly?! I'm super duper impressed. Have experienced my fair share of mass retail online stores *forcough21* who seem not to care about customer service at all, so having constantly good shopping experiences at AE.com feels really really good.
Also experiencing some sizing issues with some of the items I bought and they're guiding me through the whole return/exchange process so patiently. AEO has proven itself to be my life partner and I'm so glad to have been a regular for the past 7 years. It's money well and wisely spent. Stuff that I got 5 years ago, I'm still wearing them now!
Moral of the story: SHOP AMERICANEAGLE.COM FOR QUALITY APPARELS AND SERVICE.
They're currently having a promotional flat rate of 25USD for international shipping so hurry!
Don't really know how to explain the relationship between Sundae and Darren.
Ended the tiring day of unpacking the boxes of stuff with junk food. I didn't have much and I'm so proud of myself!
The breadstix shown above is to die for. It's full of sodium and cheese but whatever it was delicious. The little tub beside it is supposed to be salsa but no it wasn't! I thought it was going to be the chunky tomato kind and even bought an extra tub but it turned out to be something like BBQ sauce. Delivery took exactly 30mins so all's good in the 'hood.
Have a great last day of the week everyone!
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