♥ Fox-Out ♥

Whenever I encounter something too good, I've a love/hate relationship with it. I hate that I love it so much and in this case, I'm referring to Fox-Out.

Here's a list explaining the love, just because everyone loves lists.

1. After payment of my first order, I found out they were launching some cute sling bags the coming weekend. I've been searching for the perfect (and affordable) sling bag for the longest time and asked if they could hold my order till the launch of the bags, so I could merge the two orders together. Yixin, only the best Customer Relationship Executive ever, helped me with that. On top of that, she threw in an upgrade to express shipping because I'd already paid for registered postage. Pretty sure I was the happiest squirrel that weekend.

2. My combined orders arrived the very next day. Compared to other stores which take 3 working days just to mail items out, this is indeed very much appreciated. And also, let's not go into how efficient Singpost is.

3. One of my sling bags was unfortunately defected, so I immediately contacted Yixin with photographic evidence to ask what could be done. She promptly replied and offered an exchange. I sent the defected item back to them via registered postage and was reimbursed for it. Correct me if I'm wrong but most online stores don't usually offer reimbursement for exchanges. It's at your own expense and time plus they take the longest time to answer your queries such that in the end, the best option is to give up and deal with the defected item yourself, like it's your fault for buying it in the first place. I sent Yixin a big virtual hug to Fox-Out for being so efficient like an established online store should! They really live up to their mission.

4. Here's evidence of the level of efficiency Fox-Out has showed:

We are happy to inform you that the order with Order ID - **** which you ordered on 17 Apr 2013 has been shipped out. It was shipped out on 17 Apr 2013 

It is estimated that your order will reach you on the 17 Apr 2013 

Here're the items I've bought so far and believe me, I want all more.

Spring Fling Dress in Green
A bright pop of color to add to your Spring/Summer wardrobe!

Orient Express Top in Peach
Classy and subtly sexy basic blouse, I want it in all colors!

Vintage Crossbody Sling Bag in Oxblood
Perfect.

Vintage Crossbody Sling Bag in Black
Perfect.

Cat Eye Sunglasses in Black
Love the cat-eye that makes this pair of shades so unique!

Go Low Bandage Maxi Dress
I love EVERYTHING about this. Fox-Out please have this in more colors!

Floral Embroidery Romper in Mint
Mint AND embroidered flowers? I am sold.

Spellbinder Knitted Throwover
Brings out the bohemian in me. Major love here.

Has anyone noticed how hilarious these quotes on their tags are? Usually after reading them I just smile to myself like a looney. Wish I'd kept all of them!

Tag #fox_out on Instagram to get your reward points!

No pretty make-up on to match the romper due to too much excitement

Just received it in the mail and was so happy (look at that grin?!) so I snapped a shot and sent it to Darren immediately while raving. Evidence that Fox-Out can make anyone feel good.

When this was launched, I was still out getting a massage with Darren and I started hyperventilating because there was only one piece left for this and the Navy one. Have never rushed home so fast in my life. Whipped my laptop and card out the minute I got home and placed an order for this. This was the only time Darren was supportive in my decision to buy more clothes. He said I could buy all 3 colors if I wanted to but my closet is kinda bursting at its seams. I'm never one who only buys clothes based on a boyfriend's opinion but if he says it's nice, it means it's really nice.

Actually come to think of it, every time I browse Fox-Out, he seems to approve of my selections which is very very rare. As rare as a flying pink unicorn. Sidetrack: I always thought unicorns were real till about three years ago when someone told me they aren't.

So there you have it. My thoughts on where your next online shopping destination should be.

Shopping with Fox-Out is like shopping with a trustworthy best friend. The Fox-Out team is always there when you need them and it feels like they're available the full 24 hours a day ready to answer any questions or pack orders. For a period of time, I was ready to swear off online shopping locally because of the kind of service I was getting. Established stores were taking days to reply enquiries, mail out parcels, and generally just being too busy for their customers. Shouldn't customers be the priority of these businesses?

Anyway, shopping at Fox-Out was the best decision I've ever made. The team makes me feel important and appreciated as a customer and let's make that customer for life.